A great experience with support
At Vaimo, we’re all about delivering amazing customer service, because we know it’s the backbone of any great business. With over 100 Zendesk implementations under our belt and deep expertise in support and customer service processes, we’ve got what it takes to build world-class solutions. From seamless integrations to tailored workflows, we help you transform customer service into a growth engine for your brand.
As a proud Zendesk Premier Partner for several years, we bring global reach with a local touch. With offices around the world, we’re ready to support you onsite and in your language, wherever you are.
Partnering with Vaimo means you can focus on what really matters: delivering exceptional customer experiences, while we take care of the technical heavy lifting.
Tarkett
Taking Tarkett from B2B to D2C with composable commerce
JDE Peet’s
Brewing HR Central: JDE Peet’s recipe for a better employee experience with Zendesk
BAUHAUS
BAUHAUS offers the industry’s biggest selection of quality tools and materials for home improvement. With a focus on effective customer service with knowledgeable staff, both on and offline.
Postery
Founded in 2018, Postery sells affordable, high-quality posters in Scandinavian designs that fit all homes.
LSE Retail Group
LSE Retail Group is a rapidly growing online retailer for in-home lighting. Established in 2009, they now fulfil more than 1,000,000 orders a year from their modern distribution facility in Manchester, UK.
Björn Borg
Björn Borg was founded in 1997 under the same namesake as the Swedish tennis legend. Starting with underwear, the company is today a global brand with all types of sportswear and high recognition all over the world.
Blue City
Blue City is your one-stop shop for buying and selling electronic devices. Stocking the latest products from the biggest brands in the world, Blue City offers its wares to customers across Europe.
Kaubamaja
Kaubamaja department store first opened in Tallinn in 1960 and has since turned into most prestigious and iconic department store in Estonia. The unaudited annual turnover for Tallinna Kaubamaja and Tartu Kaubamaja for 2017 was 102.4 million euros.
The Lounge Co
The Lounge Co, uses multichannel business model designed to merge digital shopping with accessibility and tangibility.
Masoko
Masoko is the eCommerce platform of Kenya’s largest telecommunications company Safaricom. It provides the convenience of shopping the best deals in an online shop and marketplace offering tech, fashion, the latest trends and everyday essentials.
15+ years of experience
We’ve been around the block (and then some). With over 15 years in the game, we’ve seen it all: shifting trends, evolving tech, and the growing demand for better customer experiences. We know how to make Zendesk work for you. Let’s turn your customer support into something truly next-level.
Global expertise, local vibes
From navigating regional quirks to breaking down language barriers, we’ve helped businesses shine in markets worldwide. Our global reach means we bring big-picture expertise, but we always keep it personal. Need help in your language or tailored to your region? We’ve got you.
Zendesk Premier Partner
Sure, we’re Zendesk pros, but our expertise doesn’t stop there. Got a complicated tech stack? No problem, we thrive on solving challenges. With us, you get more than a partner; you get a team that sees the bigger picture and makes it all click.
“What sets Vaimo apart is their specialized expertise in digital commerce. They are true experts who understand all the different aspects of e-commerce, and they can help with so much more than just building a site.”
Elisabeth Jagevik
Digital and E-commerce Manager, Tarkett
Per Ekvall, Managing Director, Contact Center Solution at Vaimo
Reach out to Per Ekvall, Managing Director, directly at per.ekvall@vaimo.com.